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SALES OBJECTIONS .. FROM OBSTACLES TO OPPORTUNITIES

“How to’s” for handling client objections confidently and professionally.

This e-book is written for all sales and customer service professionals who want to learn how to handle, once and for all, customer objections positively and confidently.

So often we need help in picking the right words and phrases to persuade our customers when obtaining our products.

Ever found yourself looking at a customer and having absolutely nothing to say? We face challenges like this every day.

A fact that I learned many years ago was, that if they didn’t object, they didn’t buy. J Douglas Edwards, the world’s greatest ever sales coach said “objections are good, not bad. .. They are the signposts to the sale”

When an objection comes, this is where you either turn on or give up the opportunity that is being offered to you. To be successful, in this most extraordinary and exciting industry of sales and customer service, we all must learn how to turn a NO into a YES .. In a nonconfrontational manner.

Truly professional salespeople do not take no for an answer. They challenge the validity of it and do their best to put invalid reasons why the nose should be turned into a yes in a nonconfrontational manner.

This e-book researched and written by the Sales Doctor, David Jackson will deliver you many time-tested and proven techniques and tactics designed to increase your confidence, confidence and skills in the management of customer concerns successfully